my frustration
I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | Not Happy
Shipment sent to the wrong address. The right address was specified when ordering (otherwise credit card would not have been approved), but shipment was sent to an old address they had on file.
Eric F., | Thanks so much!
Just received my order.
The photo I sent in was one of my wife and myself on a beautiful beach on Vancouver Island.
We are very pleased with the final product, shipping was fast,
packaging very professional, even came with all the hardware to hang immediately.
Looking forward to my next order with VOC.
Thanks so much.
Jeff and Yasmin Ilutowicz.
Jeff ilutowicz, Sooke B.C. | Love it!
Love it! Print looks great. Great costumer service. Quick process and delivery
Justin Andrews, Thornton |
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