excellent CSR I had an excellent customer experience. I had some concerns and they were readily addressed and the final product is exactly what I wanted.
ML, Calgary | My canvas arrived today and surpassed all expectations. The photo I sent you has become a work of art. The frame is beautiful and the overall look of the piece is absolutely breathtaking. The image that I sent you of my friend and his now deceased father had special meaning of course but will now become something so much more than a mere photograph. I know it will hang in his home and in his heart for decades to come. Thank you all.
Sincerely
Rod Orton agree=on
Rod O., Kemptville | My frame order arrived yesterday, just two days after it was shipped. All the frames arrived in excellent condition. Thank you for your great service!!
Anne P., | I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge |