Great job! Just received it. It looks great!!!
Hannoz, | Sincere appreciation I want to extend my sincere appreciation for ensuring that my art pieces arrived on Tuesday, Dec 30th and for your generosity in covering the rush order fee, even though the error/type in the card number was on my part. Since these were a gift for my daughters and I was leaving city the next day, your willingness to go the extra mile to ensure this timely arrival meant that I could sign the pieces and be there to present these in person. That meant a lot to me.
Also, the quality of these photographic prints on canvas was superb*. The colour match was ideal, the workmanship, the quality of the canvas and customer service was all top-notch and first class. You have certainly gained my confidence in your business and I will be placing orders with your company in the future.
Again, my heartfelt thank you.
Sandy, Seattle | Thx again Hello. Just want to let you know that I received the replacement metal print. We immediately put it up on the wall. We thank you. We were very pleased with the quality of the hanging frame that you installed. Looks quite elegant. The metal prints continue to sell well and, again, the excellence of your product is a major contributing factor. Lots of people think that the print is on glass and constantly mention the vividness of the colors. So good work. We'll be back for more.
John, | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, |