I just wanted to take a moment and thank you very much for your help in replacing this item. The new order arrived today and it is nice and straight and well done.
Thank you for the quick turnaround and the outstanding customer service, this was above and beyond what I had expected.
Gagool, | I am very impressed... I received my first order yesterday and I am almost overwhelmed with the quality of the canvas print. I have had much trouble attempting to print that photo and maintain color trueness. You did an extremely good job on it--I am very impressed and will not hesitate to recommend your service to others.
Terry, | Professionally done! Just wanted to let you know I received my canvas print today. Very happy, wrapped well very professionally done. I like the attention to details such as the bumpers on the backside, nice work.
Trevor, Ottawa | All the best! Dear Diana,
I MUST write this and commend your company for an excellent experience I just had with you. I bought a painting from an artist in the UK not knowing that it would be un-stretched from it's original frame and shipped to me simply rolled up in a tube. I'd never heard of such in all the paintings I've purchased over the years. After calling and visiting several companies that might re-stretch it near me, no one would touch it because it had been stretched and wouldn't take the responsibility. I believe Artfinder, whom I purchased it through, found your company in BC, some 2000 plus miles away from Ohio.
I then called you direct, and you immediately welcomed the challenge, quoted me a very fair price, arranged the entire project for me in minutes. I shipped it to you, you re-stretched my painting perfectly. There is no way you can tell it has been reworked. Plus, you carefully put black tape completely around the back frame, and installed screws and a hanging wire, along with pads at the bottom for protection. All I might add were a surprise and very welcomed. You then wrapped it in a custom made box with proper banding, and shipped it back to me in a very short amount of time. Another surprise was FedEx shipping was only $19.00. All I had to do is unwrap it, put a nail in the wall and hang and begin enjoying it.... FINALLY! I struggled with this prior to discovering Keen Art Media for far too many hours.
I want to personally thank you for your service, expertise, and professionalism in making this crazy ordeal come to such a wonderful, (and peaceful), happy ending. Wishing you and your fine company continued success. I will use and recommend you at any time of need.
All the best!
Randall
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